Terms of service
Terms of Service – Operation Overbuilt
Last updated: June 2026
This website is operated by Operation Overbuilt. Throughout the site, the terms “we”, “us” and “our” refer to Operation Overbuilt. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
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1. Online Store Terms
By using this site, you confirm that:
- You are at least the age of majority in your country, or have given consent for a minor to use this site
- You will not use our products for any illegal or unauthorised purpose
- You will not transmit any worms, viruses, or destructive code
A breach of these terms will result in immediate termination of your access to our services.
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2. General Conditions
We reserve the right to:
- Refuse service to anyone at any time
- Modify or discontinue the store (or any part of it) without notice
Content (excluding payment details) may be transferred unencrypted across networks.
Payment information is always encrypted via secure processors.
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3. Products & Services
All products:
- Are made to order
- Are fulfilled by third‑party suppliers
We do not guarantee:
- Exact colour matching (due to screen/display differences)
- Perfect alignment or placement consistency (minor production variation may occur)
We reserve the right to:
- Limit sales by region or customer
- Discontinue any product at any time
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4. Pricing & Accuracy
Prices are subject to change without notice.
We are not responsible if information on this site contains:
- Typographical errors
- Inaccuracies relating to pricing, descriptions, or availability
We reserve the right to:
- Correct errors
- Cancel or refuse orders placed with incorrect information
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5. Orders & Billing
We reserve the right to:
- Refuse or cancel any order
- Limit or cancel quantities per customer, household, or order
You agree to provide:
- Current, complete, and accurate purchase information
If we make a change to or cancel an order, we will attempt to notify you using the contact details provided.
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6. Third‑Party Fulfilment
Operation Overbuilt uses external production partners to manufacture and ship products.
By purchasing from this store, you acknowledge that:
- We do not physically hold inventory
- Production and delivery are handled by third parties
- Delivery times are estimates, not guarantees
We remain responsible for resolving issues but may rely on supplier processes and timelines.
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7. Shipping & Delivery
We are not liable for:
- Delays caused by shipping carriers or customs
- Lost or stolen packages once marked as delivered
Incorrect addresses provided at checkout may result in:
- Failed delivery
- Additional reshipping costs
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8. Returns & Refunds
All returns and refunds are handled in accordance with our Refund Policy.
Key points:
- Items are made to order and generally non-returnable
- Refunds or replacements are provided only for defective, damaged, or incorrect items
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9. Intellectual Property
All content on this site, including:
- Designs
- Logos
- Graphics
- Branding
…is the property of Operation Overbuilt unless otherwise stated.
You may not:
- Reproduce
- Duplicate
- Copy
- Sell or exploit any portion of the service without express written permission
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10. User Comments & Submissions
If you submit content (comments, suggestions, ideas):
- You grant us the right to use, edit, publish, and distribute it without restriction
- We are not obligated to maintain it in confidence or provide compensation
We reserve the right to remove content deemed:
- Offensive
- Unlawful
- In violation of these terms
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11. Limitation of Liability
To the fullest extent permitted by law, Operation Overbuilt shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from use of our products or services
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including under UK consumer law.
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12. Indemnification
You agree to indemnify and hold harmless Operation Overbuilt from any claim or demand arising from:
- Your breach of these Terms
- Your violation of any law or third‑party rights
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13. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on this page.
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14. Governing Law
These Terms are governed by and construed in accordance with the laws of: England and Wales
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15. Contact Information
For any questions regarding these Terms:
📧 [sales@operationoverbuilt.co.uk]