Terms of service

Terms of Service – Operation Overbuilt

Last updated: June 2026

This website is operated by Operation Overbuilt. Throughout the site, the terms “we”, “us” and “our” refer to Operation Overbuilt. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

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1. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country, or have given consent for a minor to use this site
  • You will not use our products for any illegal or unauthorised purpose
  • You will not transmit any worms, viruses, or destructive code

A breach of these terms will result in immediate termination of your access to our services.

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2. General Conditions

We reserve the right to:

  • Refuse service to anyone at any time
  • Modify or discontinue the store (or any part of it) without notice

Content (excluding payment details) may be transferred unencrypted across networks.

Payment information is always encrypted via secure processors.

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3. Products & Services

All products:

  • Are made to order
  • Are fulfilled by third‑party suppliers

We do not guarantee:

  • Exact colour matching (due to screen/display differences)
  • Perfect alignment or placement consistency (minor production variation may occur)

We reserve the right to:

  • Limit sales by region or customer
  • Discontinue any product at any time

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4. Pricing & Accuracy

Prices are subject to change without notice.

We are not responsible if information on this site contains:

  • Typographical errors
  • Inaccuracies relating to pricing, descriptions, or availability

We reserve the right to:

  • Correct errors
  • Cancel or refuse orders placed with incorrect information

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5. Orders & Billing

We reserve the right to:

  • Refuse or cancel any order
  • Limit or cancel quantities per customer, household, or order

You agree to provide:

  • Current, complete, and accurate purchase information

If we make a change to or cancel an order, we will attempt to notify you using the contact details provided.

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6. Third‑Party Fulfilment

Operation Overbuilt uses external production partners to manufacture and ship products.

By purchasing from this store, you acknowledge that:

  • We do not physically hold inventory
  • Production and delivery are handled by third parties
  • Delivery times are estimates, not guarantees

We remain responsible for resolving issues but may rely on supplier processes and timelines.

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7. Shipping & Delivery

We are not liable for:

  • Delays caused by shipping carriers or customs
  • Lost or stolen packages once marked as delivered

Incorrect addresses provided at checkout may result in:

  • Failed delivery
  • Additional reshipping costs

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8. Returns & Refunds

All returns and refunds are handled in accordance with our Refund Policy.

Key points:

  • Items are made to order and generally non-returnable
  • Refunds or replacements are provided only for defective, damaged, or incorrect items

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9. Intellectual Property

All content on this site, including:

  • Designs
  • Logos
  • Graphics
  • Branding

…is the property of Operation Overbuilt unless otherwise stated.

You may not:

  • Reproduce
  • Duplicate
  • Copy
  • Sell or exploit any portion of the service without express written permission

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10. User Comments & Submissions

If you submit content (comments, suggestions, ideas):

  • You grant us the right to use, edit, publish, and distribute it without restriction
  • We are not obligated to maintain it in confidence or provide compensation

We reserve the right to remove content deemed:

  • Offensive
  • Unlawful
  • In violation of these terms

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11. Limitation of Liability

To the fullest extent permitted by law, Operation Overbuilt shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from use of our products or services

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including under UK consumer law.

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12. Indemnification

You agree to indemnify and hold harmless Operation Overbuilt from any claim or demand arising from:

  • Your breach of these Terms
  • Your violation of any law or third‑party rights

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13. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

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14. Governing Law

These Terms are governed by and construed in accordance with the laws of: England and Wales

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15. Contact Information

For any questions regarding these Terms:

📧 [sales@operationoverbuilt.co.uk]